You may recall a problem I've been having with ants, part of which involve an invasion by said ants into the freezer of our gorgeous, stainless steel, Bosch side by side refrigerator. We now have what may be an insoluble problem with the freezer section of said refrigerator. I can no longer open the door in the normal way: I have to grip it at the top and pull. Oh I can do this--no big deal--but this is a fancy refrigerator that's supposed to have two handles. One broke off and I am now waiting for a replacement. I started investigating my problem a couple of days ago and kept getting no for an answer: either they don't handle cosmetic items, or they don't come to Berkeley.
A gal called this morning and said they do handle cosmetic items like handles for Bosch refrigerators and they do come to Berkeley so I inwardly cheered and gave her the necessary numbers. She called back a couple of hours later and said she had nothing but bad news: first the part would be tremendously expensive and two it's on back order. What does that mean? It means, she says, that given this is a three year old refrigerator, the handles of which never break, Bosch is not interested in keeping it in stock which means that it's in limbo: she could get it in a day, a month, a year 0r never.
How does a handle that never breaks break? I'm betting it was the chemical I was spraying inside to kill the ants. Ants are malevolent: they killed the handle.
Thursday, January 14, 2010
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